diff --git a/src/pages/LynkDispatchPage.jsx b/src/pages/LynkDispatchPage.jsx
index 95fbe14..a38e0dd 100644
--- a/src/pages/LynkDispatchPage.jsx
+++ b/src/pages/LynkDispatchPage.jsx
@@ -1,5 +1,5 @@
 import React, { useState, useEffect, useCallback, useRef } from 'react';
-import { Zap, CloudLightning, Inbox, CheckCircle, Clock, AlertTriangle, Bot, ChevronDown, History, BarChart2 } from 'lucide-react';
+import { Zap, CloudLightning, Inbox, CheckCircle, Clock, AlertTriangle, Bot, ChevronDown, History, BarChart2, Navigation, Trophy, Gauge, Sparkles, X, Info } from 'lucide-react';
 import { motion, AnimatePresence } from 'framer-motion';
 import { toast } from 'sonner';
 import { useMockStore, DISPATCH_REPS } from '../data/mockStore';
@@ -137,6 +137,87 @@ const CollapsePanel = ({ open, children }) => (
     </AnimatePresence>
 );
 
+// ---------------------------------------------------------------------------
+// AI Dispatch Explainer — popover anchored to the "% AI-Dispatched" stat.
+// Turns the standout number into a trust signal: shows WHY the engine picks a
+// rep (drive time, win rate, capacity, …) instead of leaving owners guessing.
+// ---------------------------------------------------------------------------
+const DISPATCH_FACTORS = [
+    { key: 'driveTime', icon: Navigation,    label: 'Drive Time',  weight: 30, desc: 'Closest rep with the shortest ETA — live route & traffic.' },
+    { key: 'winRate',   icon: Trophy,        label: 'Win Rate',    weight: 25, desc: 'Reps who close this lead type more often rank higher.' },
+    { key: 'capacity',  icon: Gauge,         label: 'Capacity',    weight: 20, desc: "Balances today's slots so no rep gets overbooked." },
+    { key: 'skill',     icon: Sparkles,      label: 'Skill Match', weight: 15, desc: 'Certifications & job-type expertise for this lead.' },
+    { key: 'weather',   icon: CloudLightning, label: 'Weather',    weight: 10, desc: 'Storm & hail safety windows adjust routing in Storm Mode.' },
+];
+const MAX_FACTOR_WEIGHT = Math.max(...DISPATCH_FACTORS.map(f => f.weight));
+
+const AIDispatchExplainer = ({ efficiencyPct, aiCount, totalCount, accent, onClose }) => {
+    const overrides = totalCount - aiCount;
+    return (
+        <motion.div
+            initial={{ opacity: 0, y: -6, scale: 0.97 }}
+            animate={{ opacity: 1, y: 0, scale: 1 }}
+            exit={{ opacity: 0, y: -6, scale: 0.97 }}
+            transition={{ duration: 0.16 }}
+            onClick={(e) => e.stopPropagation()}
+            className="absolute top-full left-0 mt-2 w-[320px] max-w-[88vw] z-[9999] rounded-2xl border border-zinc-200 dark:border-white/10 bg-white dark:bg-zinc-900 shadow-2xl shadow-black/10 dark:shadow-black/50 overflow-hidden"
+        >
+            {/* Header */}
+            <div className="px-4 py-3 border-b border-zinc-100 dark:border-white/[0.06]" style={{ borderTopWidth: 2, borderTopColor: accent }}>
+                <div className="flex items-center justify-between gap-2">
+                    <div className="flex items-center gap-2">
+                        <Bot size={14} style={{ color: accent }} />
+                        <h3 className="text-xs font-black uppercase tracking-widest text-zinc-900 dark:text-white">Why AI-Dispatched</h3>
+                    </div>
+                    <button onClick={onClose} aria-label="Close" className="p-1 rounded-lg text-zinc-400 hover:bg-zinc-100 dark:hover:bg-white/5 transition-colors">
+                        <X size={13} />
+                    </button>
+                </div>
+                <p className="text-[11px] text-zinc-500 dark:text-zinc-400 mt-1.5 leading-relaxed">
+                    <span className="font-bold" style={{ color: accent }}>{efficiencyPct}%</span> of today's {totalCount} dispatches took the AI's top pick
+                    {' · '}{overrides} manual override{overrides === 1 ? '' : 's'}.
+                </p>
+            </div>
+
+            {/* Factor weights */}
+            <div className="p-3 space-y-2.5">
+                <p className="text-[9px] font-black uppercase tracking-widest text-zinc-400 dark:text-zinc-500">How a rep is chosen</p>
+                {DISPATCH_FACTORS.map((f, i) => (
+                    <div key={f.key} className="flex items-start gap-2.5">
+                        <div className="w-7 h-7 rounded-lg flex items-center justify-center shrink-0 mt-0.5" style={{ backgroundColor: `${accent}14`, color: accent }}>
+                            <f.icon size={13} />
+                        </div>
+                        <div className="min-w-0 flex-1">
+                            <div className="flex items-center justify-between gap-2">
+                                <span className="text-[11px] font-bold text-zinc-800 dark:text-zinc-100">{f.label}</span>
+                                <span className="text-[10px] font-mono font-bold text-zinc-400">{f.weight}%</span>
+                            </div>
+                            <div className="mt-1 h-1 rounded-full bg-zinc-100 dark:bg-zinc-700/50 overflow-hidden">
+                                <motion.div
+                                    className="h-full rounded-full"
+                                    style={{ backgroundColor: accent }}
+                                    initial={{ width: 0 }}
+                                    animate={{ width: `${(f.weight / MAX_FACTOR_WEIGHT) * 100}%` }}
+                                    transition={{ duration: 0.5, ease: 'easeOut', delay: 0.06 + i * 0.05 }}
+                                />
+                            </div>
+                            <p className="text-[10px] text-zinc-500 dark:text-zinc-400 mt-1 leading-snug">{f.desc}</p>
+                        </div>
+                    </div>
+                ))}
+            </div>
+
+            {/* Footer */}
+            <div className="px-4 py-2.5 border-t border-zinc-100 dark:border-white/[0.06] bg-zinc-50 dark:bg-white/[0.02]">
+                <p className="text-[10px] text-zinc-400 leading-snug flex items-center gap-1.5">
+                    <CheckCircle size={11} className="text-emerald-500 shrink-0" />
+                    Every pick is logged &amp; fully overridable — you stay in control.
+                </p>
+            </div>
+        </motion.div>
+    );
+};
+
 // ---------------------------------------------------------------------------
 // Main Page
 // ---------------------------------------------------------------------------
@@ -151,6 +232,18 @@ const LynkDispatchPage = () => {
     const [chartModalOpen, setChartModalOpen] = useState(false);
     const [filterHailOnly, setFilterHailOnly] = useState(false);
 
+    // "% AI-Dispatched" explainability popover
+    const [aiExplainerOpen, setAiExplainerOpen] = useState(false);
+    const explainerRef = useRef(null);
+    useEffect(() => {
+        if (!aiExplainerOpen) return;
+        const onClick = (e) => { if (explainerRef.current && !explainerRef.current.contains(e.target)) setAiExplainerOpen(false); };
+        const onKey   = (e) => { if (e.key === 'Escape') setAiExplainerOpen(false); };
+        document.addEventListener('mousedown', onClick);
+        document.addEventListener('keydown', onKey);
+        return () => { document.removeEventListener('mousedown', onClick); document.removeEventListener('keydown', onKey); };
+    }, [aiExplainerOpen]);
+
     // Hail Recon — load summaries for all leads in queue
     const { summaries: hailSummaries, loading: hailLoading } = useHailSummaries(dispatchLeads);
 
@@ -372,19 +465,36 @@ const LynkDispatchPage = () => {
                             </AnimatePresence>
                             <AnimatePresence>
                                 {totalCount > 0 && (
-                                    <motion.span
-                                        key="efficiency"
-                                        initial={{ opacity: 0, scale: 0.8 }}
-                                        animate={{ opacity: 1, scale: 1 }}
-                                        exit={{ opacity: 0 }}
-                                        transition={{ duration: 0.2 }}
-                                        title={`${efficiencyPct}% of dispatches used AI recommendation — ${100 - efficiencyPct}% were manual overrides`}
-                                        className="flex items-center gap-1 text-[10px] font-black cursor-default whitespace-nowrap"
-                                        style={{ color: stormMode ? '#F59E0B' : '#10B981' }}
-                                    >
-                                        <span className="w-1 h-1 rounded-full" style={{ backgroundColor: stormMode ? '#F59E0B' : '#10B981' }} />
-                                        {efficiencyPct}% AI-Dispatched
-                                    </motion.span>
+                                    <div key="efficiency-wrap" className="relative" ref={explainerRef}>
+                                        <motion.button
+                                            key="efficiency"
+                                            type="button"
+                                            initial={{ opacity: 0, scale: 0.8 }}
+                                            animate={{ opacity: 1, scale: 1 }}
+                                            exit={{ opacity: 0 }}
+                                            transition={{ duration: 0.2 }}
+                                            onClick={() => setAiExplainerOpen(o => !o)}
+                                            aria-expanded={aiExplainerOpen}
+                                            title="See why the AI dispatched"
+                                            className="flex items-center gap-1 text-[10px] font-black cursor-pointer whitespace-nowrap rounded-full px-1.5 py-0.5 -ml-1.5 hover:bg-zinc-100 dark:hover:bg-white/5 transition-colors"
+                                            style={{ color: stormMode ? '#F59E0B' : '#10B981' }}
+                                        >
+                                            <span className="w-1 h-1 rounded-full" style={{ backgroundColor: stormMode ? '#F59E0B' : '#10B981' }} />
+                                            {efficiencyPct}% AI-Dispatched
+                                            <Info size={9} className="opacity-70" />
+                                        </motion.button>
+                                        <AnimatePresence>
+                                            {aiExplainerOpen && (
+                                                <AIDispatchExplainer
+                                                    efficiencyPct={efficiencyPct}
+                                                    aiCount={aiCount}
+                                                    totalCount={totalCount}
+                                                    accent={stormMode ? '#F59E0B' : '#10B981'}
+                                                    onClose={() => setAiExplainerOpen(false)}
+                                                />
+                                            )}
+                                        </AnimatePresence>
+                                    </div>
                                 )}
                             </AnimatePresence>
                         </div>