feat(mail): dedicated Mail reader in the CRM
A Mail surface in the Communication group, distinct from Messenger (chat) and the work-item Inbox: read app-to-app + email messages (subject + rendered body), reply, and compose (in-app to a person, or external to an email). - mail-api.ts: crm.mail.list/history/reply + compose (crm.mail.internal/send), reusing the messenger directory for the people picker. Live via the AppShell SDK; mock in demo mode. - mail.tsx: thread list + reader + reply + New-mail composer. HTML bodies render inside a SANDBOXED iframe (no scripts) — safe against untrusted email HTML. - Wired into the sidebar (Communication) + dashboard switch. The existing work-item Inbox stays as the notifier (IIOS's projector already flags new mail there); this is where you read it. tsc + next build clean. Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
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"use client";
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// ============================================================
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// Mail — a dedicated reader for app-to-app and email messages,
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// powered by IIOS via the be-crm data door (crm.mail.*). Distinct
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// from Messenger (chat) and from the work-item Inbox: this shows the
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// actual mail (subject + rendered body) and lets you read + reply +
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// compose. HTML bodies render inside a sandboxed iframe (no scripts).
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// ============================================================
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import { type CSSProperties, useEffect, useState } from "react";
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import { Avatar, Btn, Field, Icon, Modal, PageHead, Pill, useToast } from "./ui";
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import { useMailThreads, useMailThread, useMailCompose, type MailThread, type MailPerson } from "@/lib/mail-api";
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const timeOf = (iso?: string) => {
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if (!iso) return "";
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const d = new Date(iso);
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return Number.isNaN(+d) ? "" : d.toLocaleString([], { month: "short", day: "numeric", hour: "2-digit", minute: "2-digit" });
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};
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const CUSTOMER_GRAD = "linear-gradient(135deg,#10b981,#059669)";
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const inputStyle: CSSProperties = {
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width: "100%", padding: "9px 12px", borderRadius: 10, border: "1px solid var(--border)",
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background: "var(--panel)", color: "var(--text)", fontSize: 14, outline: "none",
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};
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export function Mail() {
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const list = useMailThreads();
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const toast = useToast();
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const [selected, setSelected] = useState<string | null>(null);
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const [newOpen, setNewOpen] = useState(false);
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useEffect(() => {
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if ((!selected || !list.threads.some((t) => t.threadId === selected)) && list.threads[0]) {
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setSelected(list.threads[0].threadId);
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}
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}, [list.threads, selected]);
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const current = list.threads.find((t) => t.threadId === selected) ?? null;
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return (
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<div className="view">
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<PageHead
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eyebrow="Communication" title="Mail" subtitle="Read and send app messages and email — everything in one place" icon="chat"
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actions={<Btn icon="plus" onClick={() => setNewOpen(true)}>New mail</Btn>}
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/>
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{!list.live && (
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<div style={{ margin: "0 0 14px", padding: "8px 14px", borderRadius: 10, background: "var(--panel-2)", color: "var(--muted)", fontSize: 13, border: "1px solid var(--border)" }}>
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Demo mode — running on mock data. It goes live once the Shell + be-crm are connected.
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</div>
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)}
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<div className="card" style={{ display: "flex", height: 640, padding: 0, overflow: "hidden" }}>
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<aside style={{ width: 320, borderRight: "1px solid var(--border)", overflowY: "auto", background: "var(--panel)" }}>
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{list.loading && <div style={{ padding: 16, color: "var(--muted)" }}>Loading…</div>}
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{!list.loading && list.threads.length === 0 && (
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<div style={{ padding: 16, color: "var(--muted)" }}>No mail yet. Compose a new message.</div>
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)}
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{list.threads.map((t) => (
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<ThreadRow key={t.threadId} t={t} active={t.threadId === selected} onClick={() => setSelected(t.threadId)} />
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))}
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</aside>
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<section style={{ flex: 1, display: "flex", flexDirection: "column", minWidth: 0, background: "var(--bg)" }}>
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{current ? (
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<Reader key={current.threadId} thread={current} onError={(m) => toast.push({ tone: "error", title: "Failed", desc: m })} />
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) : (
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<div style={{ margin: "auto", color: "var(--muted)", textAlign: "center" }}>
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<Icon name="chat" size={38} /><p>Select or compose a message</p>
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</div>
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)}
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</section>
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</div>
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<NewMailModal
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open={newOpen} onClose={() => setNewOpen(false)}
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onSent={() => { setNewOpen(false); list.refetch(); toast.push({ tone: "success", title: "Sent" }); }}
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onError={(m) => toast.push({ tone: "error", title: "Couldn't send", desc: m })}
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/>
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</div>
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);
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}
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function ThreadRow({ t, active, onClick }: { t: MailThread; active: boolean; onClick: () => void }) {
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return (
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<button
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onClick={onClick}
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style={{
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display: "block", width: "100%", textAlign: "left", padding: "12px 16px", border: "none",
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borderBottom: "1px solid var(--border)", cursor: "pointer",
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background: active ? "var(--panel-2)" : "transparent", color: "var(--text)",
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}}
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>
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<div style={{ display: "flex", justifyContent: "space-between", gap: 8, alignItems: "center" }}>
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<span style={{ fontWeight: 600, whiteSpace: "nowrap", overflow: "hidden", textOverflow: "ellipsis" }}>{t.subject || "(no subject)"}</span>
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<span style={{ color: "var(--muted)", fontSize: 11, flexShrink: 0 }}>{timeOf(t.lastAt)}</span>
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</div>
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<div style={{ display: "flex", justifyContent: "space-between", gap: 8, alignItems: "center", marginTop: 3 }}>
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<span style={{ color: "var(--muted)", fontSize: 12.5, whiteSpace: "nowrap", overflow: "hidden", textOverflow: "ellipsis" }}>{t.lastMessage ?? "No messages"}</span>
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{t.unread > 0 && <span style={{ background: "var(--orange)", color: "#fff", borderRadius: 999, fontSize: 11, padding: "1px 7px", flexShrink: 0 }}>{t.unread}</span>}
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</div>
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</button>
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);
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}
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function Reader({ thread, onError }: { thread: MailThread; onError: (m: string) => void }) {
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const t = useMailThread(thread.threadId);
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const [draft, setDraft] = useState("");
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const [sending, setSending] = useState(false);
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async function reply() {
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const text = draft.trim();
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if (!text || sending) return;
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setDraft(""); setSending(true);
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try { await t.reply(text); }
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catch (e) { setDraft(text); onError((e as Error).message); }
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finally { setSending(false); }
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}
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return (
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<>
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<header style={{ padding: "14px 20px", borderBottom: "1px solid var(--border)" }}>
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<div style={{ fontWeight: 700, fontSize: 16 }}>{thread.subject || "(no subject)"}</div>
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<div style={{ color: "var(--muted)", fontSize: 12, marginTop: 2 }}>{thread.participants.length} participant(s)</div>
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</header>
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<div style={{ flex: 1, overflowY: "auto", padding: 18, display: "flex", flexDirection: "column", gap: 14 }}>
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{t.loading && t.messages.length === 0 && <div style={{ margin: "auto", color: "var(--muted)" }}>Loading…</div>}
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{!t.loading && t.messages.length === 0 && <div style={{ margin: "auto", color: "var(--muted)" }}>No messages in this thread.</div>}
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{t.messages.map((m) => (
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<div key={m.interactionId} style={{ border: "1px solid var(--border)", borderRadius: 12, background: "var(--panel)", overflow: "hidden" }}>
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<div style={{ padding: "8px 14px", borderBottom: "1px solid var(--border)", display: "flex", justifyContent: "space-between", fontSize: 12, color: "var(--muted)" }}>
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<span>{m.kind === "EMAIL" ? "Email" : "Reply"}{m.actorId ? ` · ${m.actorId.replace(/^(pp_|cust_)/, "").slice(0, 8)}` : ""}</span>
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<span>{timeOf(m.occurredAt)}</span>
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</div>
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{m.html
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? <iframe sandbox="" srcDoc={m.html} title="mail body" style={{ width: "100%", height: 220, border: "none", background: "#fff" }} />
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: <div style={{ padding: 14, whiteSpace: "pre-wrap", wordBreak: "break-word", fontSize: 14 }}>{m.text}</div>}
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</div>
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))}
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</div>
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<footer style={{ display: "flex", gap: 8, padding: 14, borderTop: "1px solid var(--border)" }}>
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<input
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value={draft} onChange={(e) => setDraft(e.target.value)}
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onKeyDown={(e) => { if (e.key === "Enter" && !e.shiftKey) { e.preventDefault(); void reply(); } }}
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placeholder="Reply…" style={inputStyle}
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/>
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<Btn icon="send" onClick={() => void reply()} disabled={sending || !draft.trim()}>Reply</Btn>
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</footer>
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</>
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);
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}
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function NewMailModal({ open, onClose, onSent, onError }: { open: boolean; onClose: () => void; onSent: () => void; onError: (m: string) => void }) {
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const compose = useMailCompose(onSent);
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const [mode, setMode] = useState<"internal" | "external">("internal");
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const [recipient, setRecipient] = useState(""); // userId (internal) or email (external)
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const [subject, setSubject] = useState("");
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const [body, setBody] = useState("");
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const [q, setQ] = useState("");
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const [busy, setBusy] = useState(false);
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useEffect(() => { if (!open) { setMode("internal"); setRecipient(""); setSubject(""); setBody(""); setQ(""); setBusy(false); } }, [open]);
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const filtered = compose.directory.filter((p) => p.name.toLowerCase().includes(q.trim().toLowerCase()));
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const canSend = !!recipient && !!subject.trim() && !!body.trim() && !busy;
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async function send() {
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if (!canSend) return;
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setBusy(true);
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try {
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if (mode === "internal") await compose.sendInternal(recipient, subject.trim(), body.trim());
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else await compose.sendExternal(recipient.trim(), subject.trim(), body.trim());
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} catch (e) { onError((e as Error).message); }
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finally { setBusy(false); }
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}
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return (
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<Modal
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open={open} onClose={onClose} title="New mail" subtitle={mode === "internal" ? "To a team member or client (in-app)" : "To an email address"} icon="chat"
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footer={<>
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<Btn variant="ghost" onClick={onClose}>Cancel</Btn>
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<Btn icon="send" onClick={() => void send()} disabled={!canSend}>{busy ? "Sending…" : "Send"}</Btn>
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</>}
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>
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<div style={{ display: "flex", gap: 6, marginBottom: 12 }}>
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<Btn variant={mode === "internal" ? "primary" : "outline"} onClick={() => { setMode("internal"); setRecipient(""); }}>In-app</Btn>
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<Btn variant={mode === "external" ? "primary" : "outline"} onClick={() => { setMode("external"); setRecipient(""); }}>Email</Btn>
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</div>
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{mode === "internal" ? (
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<Field label="To (person)">
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<input value={q} onChange={(e) => setQ(e.target.value)} placeholder="Search people…" style={{ ...inputStyle, marginBottom: 8 }} />
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<div style={{ maxHeight: 180, overflowY: "auto", display: "flex", flexDirection: "column", gap: 2 }}>
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{filtered.length === 0 && <div style={{ color: "var(--muted)", padding: 8 }}>No people found.</div>}
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{filtered.map((p: MailPerson) => (
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<label key={p.id} style={{ display: "flex", alignItems: "center", gap: 10, padding: "7px 10px", borderRadius: 10, cursor: "pointer", background: recipient === p.id ? "var(--panel-2)" : "transparent" }}>
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<input type="radio" checked={recipient === p.id} onChange={() => setRecipient(p.id)} />
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<Avatar initials={(p.name.split(/\s+/).map((s) => s[0]).join("").slice(0, 2) || "?").toUpperCase()} size={26} gradient={p.kind === "customer" ? CUSTOMER_GRAD : undefined} />
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<span style={{ flex: 1 }}>{p.name}</span>
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<Pill tone="muted">{p.kind}</Pill>
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</label>
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))}
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</div>
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</Field>
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) : (
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<Field label="To (email)">
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<input value={recipient} onChange={(e) => setRecipient(e.target.value)} placeholder="name@company.com" style={inputStyle} />
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</Field>
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)}
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<Field label="Subject"><input value={subject} onChange={(e) => setSubject(e.target.value)} placeholder="Subject" style={inputStyle} /></Field>
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<Field label="Message"><textarea value={body} onChange={(e) => setBody(e.target.value)} placeholder="Write your message…" rows={6} style={{ ...inputStyle, resize: "vertical" }} /></Field>
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</Modal>
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);
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}
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