feat(service): P4 doc-faithfulness — SLA placeholder columns, issueSubclass, traceId on state.changed

Adds ticket.slaDueAt + ticket.issueSubclass + queue.slaPolicyRef (placeholder columns, no timer logic until P7) and propagates ticket.traceId onto ticket.state.changed events (assignment + transition). 45 tests still green. Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
2026-07-01 12:25:11 +05:30
parent 7441d0ec36
commit eb04becc57
4 changed files with 21 additions and 2 deletions
@@ -0,0 +1,6 @@
+-- AlterTable
+ALTER TABLE "IiosSupportQueue" ADD COLUMN     "slaPolicyRef" TEXT;
+
+-- AlterTable
+ALTER TABLE "IiosTicket" ADD COLUMN     "issueSubclass" TEXT,
+ADD COLUMN     "slaDueAt" TIMESTAMP(3);