POST /v1/adapters/:type/webhook verifies HMAC (fail-closed) -> stores raw ->
emits raw.received -> 202. RawEventProjector consumes it off the relay, normalizes
via the adapter, reuses IngestService (traceId threaded raw->interaction).
Deduped on (channelType, externalEventId). rawBody enabled. 48 tests.
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
Root cause of 'waiting for escalations': no queue/membership meant tickets were
never assigned. Now: createTicket find-or-creates a default queue; new joinDefault
endpoint + useGoOnline hook; agent-demo joins+goes-AVAILABLE on load (assignPending
picks up any waiting ticket). smoke-support self-seeds (no seed script needed).
Also: vitest singleFork to end cross-file DB races (45 tests deterministic).
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
message-demo gains a per-person Inbox rail (useInbox, done/snooze); sending
surfaces a NEEDS_REPLY item in the other pane; reading auto-resolves it.
smoke-inbox.mjs proves the event-driven flow end-to-end (send -> relay ->
projector -> inbox -> read -> DONE). Realtime smoke still passes.
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
InboxService.list (fail-closed) + transition (OPEN/SNOOZED/DONE/STALE/ARCHIVED
state machine, owner-only, state-history). GET /v1/inbox/items + PATCH
/v1/inbox/items/:id. Moved SessionVerifier to global IdentityModule (shared by
message + inbox, no circular imports). 35 tests green.
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
Event-driven projector creates/collapses NEEDS_REPLY items from message.sent
(traceId propagated; inbox.item.created emitted) and resolves them to DONE on
message.read; idempotent via processed-event ledger. markRead now emits a
message.read outbox event (atomic). OutboxRelay runs on a 500ms timer in the
app (off in tests). Shared resetDb (TRUNCATE CASCADE) fixes cross-spec FK
isolation. 32 tests green.
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
apps/message-demo: Alice creates a thread, Bob joins; live two-way chat, typing,
read receipts (useMessages now exposes reads[]). Dev-only /v1/dev/token endpoint
(gated by IIOS_DEV_TOKENS) so the browser can auth. .env autoloaded (dotenv).
Realtime smoke script passes end-to-end (message + unread + receipt).
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
Reuses support-service bootstrap/health/prisma patterns. Kernel-only Prisma
schema (scope/source_handle/actor/channel/thread/participant/interaction/
message_part/outbox/processed_event) with orgId/appId NOT NULL and
@@unique([scopeId, idempotencyKey]). Health verified: {status:ok,db:true}.
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
maaz519