maaz519
7441d0ec36
apps/agent-demo (Vite): agent sets AVAILABLE, sees assigned tickets, opens the thread, replies. message-demo customer pane gains 'escalate to support' (via SupportProvider/useEscalate). seed-support + smoke-support prove the loop: escalate -> auto-assign -> agent reply -> customer receives. 45 tests; realtime/ inbox/support smokes all pass; both demos build. Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
26 lines
1.2 KiB
JavaScript
26 lines
1.2 KiB
JavaScript
// Seed a support queue + one available agent. Run against a running service.
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import 'dotenv/config';
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import jwt from 'jsonwebtoken';
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const SERVICE = process.env.SMOKE_URL ?? 'http://localhost:3200';
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const APP_ID = 'portal-demo';
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const SECRET = JSON.parse(process.env.APP_SECRETS ?? '{"portal-demo":"dev-secret"}')[APP_ID];
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const sign = (u) => jwt.sign({ sub: u, name: u, appId: APP_ID, orgId: `org_${APP_ID}` }, SECRET, { algorithm: 'HS256', expiresIn: '2h' });
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async function api(path, method, token, body) {
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const r = await fetch(`${SERVICE}${path}`, {
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method,
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headers: { 'content-type': 'application/json', authorization: `Bearer ${token}` },
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body: body ? JSON.stringify(body) : undefined,
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});
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if (!r.ok) throw new Error(`${method} ${path} → ${r.status}`);
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return r.json();
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}
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const agentToken = sign(process.env.AGENT_ID ?? 'agent1');
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const queue = await api('/v1/support/queues', 'POST', agentToken, { name: 'Support' });
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await api(`/v1/support/queues/${queue.id}/members`, 'POST', agentToken);
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await api('/v1/support/members/me/availability', 'PATCH', agentToken, { state: 'AVAILABLE' });
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console.log(`seeded queue ${queue.id}; agent AVAILABLE`);
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process.exit(0);
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