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Plano Realty CRM - Geospatial Field Service Platform

The Next Generation of Roofing Sales & Territory Management

Plano Realty CRM is an advanced, data-driven platform designed to revolutionize how roofing professionals in Plano, Texas manage their territories, leads, and customer interactions. By combining geospatial intelligence, AI-driven insights, and intuitive workflows, we bridge the gap between field agents and office operations.


🏛️ PART 1: PRODUCT OVERVIEW

🌟 Value Proposition

In a competitive roofing market, speed and data are everything. Traditional spreadsheets and paper maps leave money on the table. Plano Realty CRM solves this by providing:

  • Precision Targeting: Identify "Golden Leads" (older homes with high value) instantly on a map.
  • Operational Efficiency: Automate scheduling and follow-ups with our AI Concierge.
  • Real-Time Intelligence: Know the storm risk and roof condition of every property before you knock.

🤖 The "Plano AI Assistant" (Chatbot)

Our AI is not just a support bot; it is a context-aware worker that understands your business data.

For Field Agents (Workers)

  • "Smart Querying": Ask “Show me the properties built before 2000” or “Which homeowner wants to sell?”.
  • Lead Qualification: The AI knows which leads are "Hot" and prompts you to prioritize them.
  • Risk Analysis: Ask “What is the current storm risk?” to get a breakdown of wind speeds vs. roof vulnerability.

For Customers (Homeowners)

  • Instant Diagnostics: (Future) Schedule inspections without waiting on hold.
  • Project Updates: Check the status of their roof repair.

For Guests (Website Visitors)

  • Lead Capture: The AI engages visitors, answers generic questions about roofing services, and encourages them to sign up or request a free estimate.

📊 The Data Dashboard

A 360-degree view of your territory's health.

  1. Golden Leads Scatter Plot: Visualizes high-value opportunities (High Value + Older Built Year).
  2. Risk Index Gauge: A real-time meter combining live wind speed data with the percentage of "Needs Repair" roofs.
  3. Revenue Potential: Bar charts showing which neighborhoods offer the highest ROI based on renovation needs.
  4. Roof Health: A visual breakdown of the entire territory's roof conditions (Good, Fair, Needs Repair).
  5. Owner Intent Funnel: Tracks the pipeline from "Willing to Sell" -> "Hot Leads".

👥 USER ROLES & DEMO ACCOUNTS

To explore the platform, use these pre-configured accounts.

1. Field Agent (Worker)

The primary user. Can view maps, access detailed property data, and manage leads.

  • Username/ID: EMP001
  • Password: password123
  • Role Capabilities:
    • Access Dashboard & Widget Data.
    • View/Edit Lead Status (Hot, Cold, Customer).
    • Use Chatbot with full data context.

2. Administrator

The manager. Sees all agents and global stats.

  • Username/ID: ADMIN01
  • Password: adminpass
  • Role Capabilities:
    • All Agent capabilities + User Management (Mock).

3. Customer (Homeowner)

The client. Limited view of their own property.

  • Username: john_doe
  • Password: customer123
  • Role Capabilities:
    • View personal property details.
    • Request Service.

💻 PART 2: DEVELOPER GUIDE

🛠 Tech Stack & Architecture

  • Frontend: React 18 (Vite), Tailwind CSS, Glassmorphism UI.
  • State: MockStore (Simulates Backend/DB), AuthContext (Session Management).
  • AI Engine: Groq SDK (qwen-2.5-32b) injected with dynamic system prompts.
  • Visuals: react-leaflet (Maps), recharts (Analytics), lucide-react (Icons).

🧠 Deep Dive: How It Works

1. The "Mock Store" (Data Layer)

Located in src/data/mockStore.jsx. It generates ~60 realistic property records using weighted randomization algorithms to create organic-looking data distributions (e.g., 10% bad roofs, random build years).

  • Why?: To provide a rich, testable dataset without needing a live backend database.

2. AI Context Injection

Located in src/components/Chatbot.jsx.

  • When a user sends a message, we don't just send their text. We inject a System Prompt containing live dashboard metrics.
  • Example Injection:
    SYSTEM: You are a roofing assistant.
    CONTEXT:
    - 45 Total Properties
    - 12 Golden Leads (Top: 123 Maple Dr)
    - 8 Hot Leads needing canvassing
    
  • This allows the AI to answer specific questions accurately.

3. Leaflet Customization

Located in src/pages/Maps.jsx.

  • We use custom SVGs overlays on the map.
  • Reverse Geocoding: Clicking a blank spot calls the OpenStreetMap API to fetch the address, allowing agents to "create" new property records on the fly.

🚀 Setup & Contribution

  1. Clone: git clone <repo>
  2. Install: pnpm install
  3. Env: Create .env with VITE_GROQ_API_KEY and VITE_OPENWEATHER_API_KEY.
  4. Run: pnpm run dev

Maintained by Satyam Rastogi